Privacy policy

Audit Excellence Centre respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Audit Excellence Centre collects, uses, stores and shares information when you visit our website, purchase our digital educational materials, submit a form, request a starter kit, contact us or otherwise interact with our services.

Information We May Collect

Depending on how you use our website, we may collect information including:

Contact information, such as your name and email address.

Purchase information, such as products purchased, order details, payment status and transaction references.

Starter Kit and form information, including the certification or course you are interested in, such as CFE or CIA.

Communications, including questions, support requests, emails and information voluntarily provided through website forms.

Technical and usage information, such as IP address, browser type, device information, pages visited and interactions with the website.

Cookie and analytics information, where permitted by applicable law and your cookie preferences.

Payment information is processed through Wix and/or third-party payment providers. Audit Excellence Centre generally does not receive or store your complete payment-card details.

How We Use Your Information

We may use personal information to:

• process purchases and provide access to digital course materials;

• send order confirmations and access instructions;

• provide CFE or CIA Starter Kits and sample materials requested by you;

• respond to questions and provide customer support;

• manage Google Drive or other digital access to purchased material;

• communicate important information relating to your purchase or access;

• improve our website, products and customer experience;

• understand how visitors use our website;

• detect misuse, fraud or unauthorized sharing of our materials;

• send promotional or educational communications where permitted or where you have consented;

• comply with legal, regulatory and accounting requirements.

Digital Course Access

Audit Excellence Centre may use the email address supplied by you to grant access to course materials through Google Drive or another digital-content platform.

Where restricted access is used, your email address may therefore be shared with or processed through the relevant platform solely for the purpose of providing access.

Starter Kits and Marketing Communications

If you request a free Starter Kit, sample notes or similar educational resource, we may use the details submitted through the form to provide the requested material and communicate with you regarding relevant CFE or CIA educational resources.

Where required by applicable law, marketing communications will only be sent with appropriate consent.

You may unsubscribe from promotional emails using the unsubscribe option contained in the communication or by contacting us.

Transactional messages relating to purchases, access or support may still be sent where necessary.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• keep the website functioning;

• remember visitor preferences;

• understand website usage;

• measure site performance;

• improve our services; and

• support marketing and analytics activities where permitted.

You can manage cookies through your browser settings and, where available, through the cookie-consent controls provided on our website.

How We Share Information

We do not sell personal information.

We may share information only where reasonably necessary with service providers that help us operate our website and services, including:

• Wix and related website-hosting services;

• payment-processing providers;

• Google and Google Drive for digital-content access;

• email and communication providers;

• analytics and technology providers; and

• professional advisers or authorities where required by law.

These service providers may process information according to their own privacy policies and applicable legal requirements.

International Processing

Because Audit Excellence Centre serves customers internationally and uses technology providers operating in multiple countries, personal information may be processed or stored outside your country of residence.

Where applicable, we take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing course access, maintaining transaction records, responding to support requests, complying with legal obligations and protecting our legitimate business interests.

Different categories of information may be retained for different periods.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, alteration, disclosure or loss.

However, no website, internet transmission or electronic-storage system can be guaranteed to be completely secure.

Your Rights

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information, which may include rights to:

• request access to personal information held about you;

• request correction of inaccurate information;

• request deletion of information where legally applicable;

• withdraw consent where processing is based on consent;

• object to certain processing; or

• request information about how your data is used.

To make a privacy-related request, contact:

auditexcellencecentre@gmail.com

We may need to verify your identity before processing certain requests.

Children's Privacy

Audit Excellence Centre's products are primarily designed for adults and professionals pursuing professional certifications.

Our services are not intentionally directed toward children under 18 years of age.

Third-Party Websites

Our website may contain links to websites operated by third parties, including professional certification bodies and other external resources.

Audit Excellence Centre is not responsible for the privacy practices or content of those third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology or legal requirements.

The updated version will be posted on this website with a revised “Last updated” date.

Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, contact:

Audit Excellence Centre
Email: auditexcellencecentre@gmail.com